How Can We Help?

Find answers to common questions about Mind Well, or get in touch with our support team.

Local Data Storage

Your data stays on your device. We can't access it, so you're in complete control.

Export Your Data

Always back up your wellness data using the export feature in Settings.

Privacy First

No tracking, no servers, no data sharing. Your mental health data is completely private.

Frequently Asked Questions

Find quick answers to the most common questions about Mind Well.

Still Need Help?

Can't find what you're looking for? Our support team is here to help. Since we can't access your data, please provide as much detail as possible about your issue.

Email Support

Get detailed help with technical issues or account questions.

Send Email

Response within 24 hours

User Guide

Comprehensive guides for getting the most out of Mind Well.

Detailed tutorials and tips

When contacting support, please include:

  • • Your iOS version and device model
  • • Mind Well app version (found in Settings > About)
  • • Detailed description of the issue
  • • Steps you've already tried
  • • Screenshots if relevant (no personal data will be visible)

Our support team cannot access your wellness data since everything is stored locally on your device.